Bd89 Privacy Policy — How your personal information is kept secure

Your privacy is our highest priority at bd89. This Privacy Policy explains how bd89 collects, stores, and protects your personal information. By using the bd89 website or app, you agree to this policy.

We believe your data belongs to you. bd89 never sells your personal information to third parties or shares it without your consent. This policy is written in plain language so every user can easily understand it.

Bd89's Privacy Policy has been developed in compliance with applicable laws in Bangladesh and international data protection standards. If you have any questions, please reach out to our support team.

Bd89 collects various types of information from you, falling into two main categories — what you provide directly, and what is collected automatically through your use of the platform.

Information You Provide Directly

• Identity Information: Your full name, date of birth, and national ID number (required for KYC verification).
• Contact Information: Mobile number and email address.
• Financial information: bKash or Nagad number, bank account details (for deposits/withdrawals only).
• KYC documents: Photo of national ID card or passport.

Automatically Collected Information

• Device Information: The model, operating system, and browser of your phone or computer.
• Usage Information: Time spent on each page and games played.
• Location information: Your approximate location (derived from your IP address).
• Transaction Information: Deposit, withdrawal, and betting history.
• Cookies & Tracking Data: To enhance your browsing and site experience.

Bd89 uses your information only for specific, defined purposes — never for anything beyond that without your consent.

Primary Use Cases

• Account management: To support registration, verify logins, and maintain account security.
• Payment Processing: To process deposits and accurately deliver winnings.
• KYC verification: To verify your identity and prevent fraudulent activity.
• Customer support: To resolve your issues and provide support.
• Service Improvement: To analyse your usage experience and continuously improve the platform.
• Security: To prevent fraud, money laundering, and illegal activity.
• Legal Obligations: To retain data where required by applicable legal obligations.

With your consent, bd89 may occasionally send you SMS or notifications about special offers and promotions. You can opt out at any time by disabling notifications in your account settings.

Bd89 never sells your personal information to third parties. In limited cases, data may be shared with trusted partners solely to deliver essential services.

When Your Information Is Shared

• Payment Providers: With bKash, Nagad, or your bank — solely to process transactions.
• KYC provider: With trusted third parties for identity verification.
• Legal authorities: By court order or legal obligation.
• Fraud Prevention: To relevant authorities for criminal investigations.

Who Never Receives Your Data

• Advertising or marketing companies.
• Competing betting platforms.
• Social media platforms.
• Data brokers or data resellers.

Bd89 uses internationally certified technology to protect your data. Multiple layers of security ensure your information never falls into the wrong hands.

Technical Security

• SSL 256-Bit Encryption: Every data transfer is encrypted — no one can intercept it in transit.
• Two-Factor Authentication (2FA): An extra layer of security with mobile OTP verification at login.
• Database encryption: Stored data is kept in an encrypted state.
• Regular Security Audits: Independent expert teams conduct regular system audits.
• Firewall Protection: Advanced firewall protection against unauthorized access.

Operational Security

• Only designated staff can access data on a need-to-know basis.
• Logs of data access are maintained.
• Staff receive regular security training.

Bd89 uses cookies on its website. Cookies are small data files stored on your device that help improve your experience on the site.

You can delete cookies or change your cookie preferences at any time through your browser settings.

Bd89 believes you have full control over your personal information. Contact our support team to exercise any of the rights listed below.

Bd89's services are strictly for adults. bd89 does not knowingly collect data from users under 18, and age verification is carried out at the time of account registration.

If we are notified that data belonging to a minor has been collected, that information will be deleted immediately and the account will be closed. If a parent or guardian suspects their child's information has been submitted, please contact us right away.

Bd89 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account information: For the duration of active account plus 5 years after closure (as required by law).
• Transaction History: 7 years (in compliance with financial regulations).
• KYC documents: 5 years post-verification.
• Customer Support Conversations: 2 years.
• Login log: 1 year.
• Cookie Data: At end of session or after a maximum of 1 year.

Bd89 may update this Privacy Policy from time to time. Any changes will be clearly notified on the platform. For significant changes, you will be informed directly via SMS or email.

Continued use of the platform after any update constitutes acceptance of the revised policy. Please review any change notices when you receive them.

Privacy Contact

• Live Chat: Click the chat icon on the site
• Email: support@bd89-baji.com
• Help Centre: Help Centre Page View